Frequently Asked Questions

We ship Monday through Friday, excluding holidays.
Orders placed before 12:00 PM (noon) are processed and shipped the same day. Orders placed after noon will ship the next business day.

We pride ourselves on fast and reliable shipping. Once your order ships, you’ll receive a confirmation with tracking information so you can follow your package every step of the way.

Yes. All orders ship fast and free—no minimum purchase required.

Returns are 100% free. If you’re not completely satisfied with your purchase, you may return it within 30 days of receipt. Our goal is for you to love your jewelry.

All of our products are guaranteed to be genuine .925 Sterling Silver. We stand behind the quality and authenticity of every piece we sell.

To keep your jewelry looking its best:

• Store pieces in a dry place, preferably in a jewelry pouch or box
• Avoid contact with water, perfumes, lotions, and cleaning chemicals
• Remove jewelry before swimming, showering, or exercising
• Clean gently with a soft polishing cloth designed for sterling silver

Gemstones require gentle care to preserve their beauty:

• Avoid exposing gemstones to harsh chemicals or extreme temperatures
• Clean with a soft cloth or mild soap and lukewarm water when needed
• Do not use ultrasonic cleaners unless the gemstone is known to be safe for them
• Store gemstone jewelry separately to prevent scratching